Frequently Asked Questions – Get Real 2018

Q: When is registration open?

A: Registration opens:

Wednesday, July 18, 2018: 1 p.m. – 8 p.m.
Thursday, July 19, 2018: 8 a.m. – 5 p.m.
Friday, July 20, 2018: 8 a.m. – 5 p.m.
Saturday, July 21, 2018: 8 a.m. – 12 p.m.

Location in the Las Vegas Convention Center

Q: When is the Nerium Store open?

A: Nerium Store hours are:

Wednesday, July 18, 2018: 1 p.m. – 8. p.m.
Thursday, July 19, 2018: 8 a.m. – 7 p.m.
Friday, July 20, 2018: 8 a.m. – 6 p.m.
Saturday, July 21, 2018: 8 a.m. – 6 p.m.
*Times are subject to change.

Location in the Las Vegas Convention Center – Hall C1

Q: What payment methods are accepted at the Nerium Store?

A: The Nerium Store accepts American Express, Visa, MasterCard and Discover No cash or checks.

Q: Will there be translation services available?

A: Translation Services are to be determined at this time. Please complete the registration survey after you have assigned your ticket where will you be able to notate if you require translation services for General Sessions.

Q: What is the event attire?

A: For General Sessions, we ask that attendees dress in business casual attire. No shorts, T-shirts, torn jeans or flip-flops. Comfortable shoes and a light jacket are recommended

Q: Will there be a Nerium White Party?

A: Yes, we will celebrate the end of another great conference with our Nerium White Party on Saturday evening. Join us on Saturday evening at the Las Vegas Convention Center in all white attire.

Q: Are guests allowed to attend the Nerium White Party?

A: Yes, you may bring guests to the Nerium White Party.

Q: Can I bring my children?

A: Children over the age of 12 may attend the General Sessions. However, an adult MUST accompany them. Nerium is excited to offer the Nerium Family Room for kids 11 years and younger. Because children under 12 will not be allowed into the General Session, we will have a video stream (English only) from stage for all of the General Sessions. Children 18 and older will need to purchase an event ticket to attend General Sessions.

Q: Will there be a Family Room at Get Real 2018?

A: Yes, we will have a family room for parents of babies and children up to 11 years old. They must be accompanied at all times by a parent. There will be a TV with a video feed (English only) of our event. Parents will be required to sign a Liability Waiver upon entering. Adults must present their conference badge to enter the Family Room.

Q: What is the Get Real Conference Agenda?

A: Attendees are encouraged to arrive on Wednesday because the General Session begins Thursday afternoon. Register and assign your ticket before July 16th to avoid a line. Click here for a more detailed agenda.

Q: Will there be a Sunday Fun Day?

A: There will not be a Sunday Fun Day at the Get Real conference.

Q: What are the Nerium contracted hotels?

A: Contact Conference Direct at 888-872-8899 or go to

Q: Will there be concessions during the event?

A: Yes, there will be food for purchase located inside the Las Vegas Convention Center.

Q: Will the Las Vegas Convention Center have handicap access?

A: Yes, the facility is handicap accessible. Check in at the Info Desk or ask one of our friendly
staff members if you need assistance. Please make sure to pick up your conference badge before checking in.

Q: Will there be a Slight Edge for Teens Workshop?

A: No, there will not be a Slight Edge for Teens Workshop at Get Real 2018.

Q: Will there be a YEP Networking Event?

A: Yes Thursday July 19th, at the MGM Grand – Level up.

Q: Will there be transportation provided to the Las Vegas Convention Center?

A: Shuttle transportation will only be provided from the MGM hotel and New York New York Grand for Get Real 2018.

Q: Can I get a refund on my Get Real 2018 ticket?

A: There are no cancellations and no refunds on event tickets. However, you are able to sell and assign your ticket to someone else who can attend.

Q: Do I have to go online to the registration system if I already purchased my ticket?
A: Yes. All tickets must be assigned before purchasing can be completed. Once tickets are assigned, a bar code is generated for that ticket to allow quick check-in onsite at the conference. Tickets must be assigned to be officially registered for the conference.

Q: Can I register for upcoming events while on-site at Get Real 2018?

A: Yes. You will be able to register for the next upcoming event at the conference.

Q: Will there be workshops at the event?

A: No we will not be having workshops at this event.

Q: Will there be a Real Results Party at the event?

A: Nerium International is not hosting a RRP at this event; however other Brand Partners may be hosting their own events. Check the Nerium Events Calendar to see if there are any Real Results Parties being hosted in the area. We will not be processing enrollments at the convention.

Q: Will we be issued wristbands at this event?

A: Yes, wristbands will be given at registration to all attendees to distinguish which ticket you have purchased.

Q: Is there a single day pass ticket if I can only attend one day?

A: No, unfortunately tickets are not sold by day. One event ticket grants you access to each General Session, along with the Nerium White Party

Q: Will Nerium host a product store again at Get Real Las Vegas?

A: Yes, Nerium will host the product store again, look to for more information.

If you share your account with a business partner or spouse, you must each have a convention ticket assigned to your name

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